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Delivery Information
CHRISTMAS ORDERS
Orders placed after Monday 19th December cannot be guaranteed for delivery by 24th December
UK Delivery
UK Delivery is £3.00 per order and products should be delivered within 4-5 working days providing the item is in stock.
International Delivery
The cost of international delivery is calculated during the checkout process. This is because it is based on both the weight of the items you've selected and the country to which you want them to be delivered. Products are usually delivered within 10 working days, although for some countries it may take slightly longer than this.
Returns Policy
We are sure that you will be pleased with your purchases from SegalsDirect. However, there may be occasions when you need to return an item.
Damaged Items
Please contact us within 7 days of the item being delivered to inform us that the item was damaged on receipt. Items must be returned in their original packaging to our Hull address. On receipt of the item, and verifying the damage, we will replace or offer a full refund via your original payment method and reimburse your reasonable return postage costs.
Unwanted Items
In line with the Distance Selling Regulations (DSR) you can decide to return any item to us as long as you inform us within 7 days of receipt. Goods must be returned to our Hull address within 30 days of this notification, undamaged and in its original packaging, at your own expense. Once the item has been received we will issue a full refund via your original payment method.
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